Industry solution
Shared Services
Give your shared services and GCC teams AI employees for HR, finance, IT, and procurement — standardised, policy-governed, deployed inside your infrastructure in 2 weeks.
Powered by OpenClaw + NVIDIA NemoClaw. Delivered by Agentex.
Best-fit buyer
COO, Shared Services Head, HR Ops lead, Finance Ops lead, or internal operations owner responsible for process speed and service quality.
Where this fits
Best fit for shared services centres, GCCs, and large enterprises where repetitive internal requests, approvals, and coordination create measurable drag across HR, finance, IT, and procurement.
Where the workflow breaks today
- HR ops handles the same leave, policy, and onboarding queries hundreds of times a month — all manually.
- Finance ops chases invoice approvals and vendor queries over email and WhatsApp with no structured tracking.
- IT helpdesk is overloaded with L1 requests that follow predictable resolution patterns.
- Procurement coordination is fragmented — status updates, approvals, and vendor responses live in untracked messaging chains.
What we can deploy first
- AI HR Ops Employee — handles leave requests, onboarding checklists, policy queries, and escalations over Telegram or WhatsApp. Removes repeat load from HR teams.
- AI Finance Ops Employee — tracks PO status, chases invoice approvals, answers vendor queries. Closes the finance coordination loop without a human in every thread.
- AI IT Helpdesk Employee — triages IT requests, resolves known issues, raises tickets, notifies. Your IT team stops firefighting volume and focuses on real problems.
- AI Procurement Employee — handles vendor queries, tracks delivery status, routes approvals. Procurement ops without the WhatsApp chain chaos.
AI Employee Catalogue
Roles we deploy for Shared Services
Each role is deployed end-to-end — integrated, policy-governed, and live in 2 weeks.
AI Employee
AI HR Ops Employee
Manages onboarding document collection, sends welcome messages and checklists to new joiners, tracks submission completion, answers HR FAQs, coordinates with IT and admin for access provisioning requests, updates HRMS.
Integrates with
Reduces onboarding ops effort by 60%; saves HR team 10–15 hours/week per batch of new joiners
AI Employee
AI Finance Shared Services Employee
Runs AP reconciliations on a daily schedule, sends vendor payment status updates, follows up on pending approvals, flags aged payables and duplicate payment risks, produces morning finance digest.
Integrates with
Reduces payment errors and aged items by 40–60%
AI Employee
AI IT Helpdesk Employee
Receives IT support requests via WhatsApp or email, classifies by issue type, resolves common issues from playbook (password resets, access requests, VPN guidance), creates tickets for complex issues, updates users throughout.
Integrates with
Resolves 60–70% of L1 helpdesk tickets autonomously
Business outcome
Why the buyer cares
Agentex is not selling abstract AI experimentation. We are selling a faster, more controlled way to remove repetitive manual work from real enterprise operations.
- Reduce HR query response time from hours to seconds.
- Cut invoice approval cycle time with automated chasing and structured routing.
- Free IT helpdesk staff from L1 volume to focus on infrastructure and project work.
- Create auditable records of every internal request, approval, and escalation.
Why Agentex
Why this works better than another pilot
- Each AI employee is role-defined — the HR agent acts like an HR ops coordinator, the finance agent like a finance ops analyst.
- AI employees run inside your infrastructure — no SaaS subscription, no data on external servers.
- We connect AI employees to your existing tools: Darwinbox, Keka, SAP, Zoho, Freshdesk, and more.
- We manage and expand the AI workforce post-deployment — new roles, new integrations, on retainer.
Deployment discipline
How we keep rollout enterprise-safe
The first Sprint should land in a bounded workflow with a clear owner, clear escalation rules, and a deployment model that matches the organization’s operational constraints.
- All AI employee data runs on-prem inside your infrastructure. NemoClaw policy files govern access.
- Approval logic, audit trails, and escalation rules are built into each AI employee role definition.
Sprint deliverables
What the buyer gets after 2 weeks
The Sprint is designed to produce a real deployment outcome, not a slide deck with vague recommendations. The buyer should leave with a live workflow, a clearer operating model, and enough signal to decide on the managed retainer.